Website Privacy Policy & Terms of Service

Privacy Policy

Effective date: August 12, 2025
Company: MLT Coding Consultants, LLC (“MLT,” “we,” “us,” “our”)
Location: Cape Coral, Florida
Email: info@mltcoders.comPhone: (239) 323-8725

This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, e-learning, training programs, audits, and consulting (the “Services”).

HIPAA Notice: Please do not submit Protected Health Information (PHI) through website forms, chat, or email. If our work for a Covered Entity or Business Associate requires PHI, we do so under a signed Business Associate Agreement (BAA) and handle PHI in accordance with HIPAA. If you believe you sent PHI to us via the site, email info@mltcoders.com so we can delete it.

1) Information We Collect

  • You provide: name, job title, employer, email, phone, mailing address; account/enrollment info; communications; survey responses; scheduling details; payment info (processed by third-party processors).
  • Automatic: IP address, device/browser, pages viewed, timestamps, referral URLs, approximate location, cookies/SDK IDs.
  • From partners: LMS/meeting tools, CRM, email/SMS platforms, analytics/advertising partners—only to deliver or improve the Services.
 

2) Cookies & Similar Tech

We use necessary, analytics, and (if enabled) advertising cookies. Control cookies via your browser/settings banner. Some features may not work without cookies.
 

3) How We Use Information

Provide and secure the Services; set up accounts and enrollments; process payments; deliver training/mentorship/audits; communicate service updates and marketing (opt-out anytime); analyze performance; meet legal/compliance obligations; prevent fraud.
 

4) How We Share Information

We do not sell personal information. We may share with:
  • Service providers/processors (hosting, LMS, CRM, email/SMS, analytics, payments, video conferencing) under contracts restricting use to our instructions.
  • Your employer/client for Services delivered under their agreement (e.g., attendance/completion/quality metrics).
  • Legal/administrative purposes (to comply with law, protect rights/safety).
  • Business transfers (merger, acquisition).
    PHI, if any, is processed only as allowed by the applicable BAA.
 

5) Retention

We keep data only as long as needed for the purposes above and to satisfy legal, tax, or audit requirements, then delete or de-identify it.
 

6) Security

We apply administrative, technical, and physical safeguards (e.g., encryption in transit, access controls, least-privilege). No system is 100% secure.
 

7) Your Choices & Rights

  • Marketing: Unsubscribe via email footer or contact info@mltcoders.com.
  • Cookies: Manage via banner/browser.
  • Access/Update/Delete: Email info@mltcoders.com. We’ll verify and respond per applicable law.
 

8) Jurisdiction-Specific Notices

Where applicable (e.g., CA, CO, VA, EU/UK GDPR), you may have rights to access, correct, delete, restrict, or port your data and to non-discrimination. We process data under bases including contract, legitimate interests, consent (where required), and legal obligations. Data may be processed in the United States and transferred internationally with safeguards.
 

9) Children

Our Services aren’t directed to children under 13 (or 16 in the EEA/UK). We don’t knowingly collect their data.
 

10) Third-Party Links

We’re not responsible for the privacy practices of third-party sites/tools linked from our site. Review their policies.
 

11) Changes

We may update this Policy periodically. The Effective date reflects the latest version.
 

12) Contact

Questions or privacy requests: info@mltcoders.com or (239) 323-8725.
 

Terms of Service

Effective date: August 12, 2025
Company: MLT Coding Consultants, LLC (“MLT,” “we,” “us,” “our”)

By using our website or Services (e-learning, training, mentorship, audits, consulting), you agree to these Terms. If you use the Services on behalf of an organization, you represent you have authority to bind that organization. If you disagree, do not use the Services.

HIPAA Reminder: Do not submit PHI via public site forms/chat/email. When Services require PHI, we’ll execute a BAA with the client; the BAA governs PHI handling.

1) Services & Accounts

You may need an account or enrollment (sometimes via your employer). You’re responsible for safeguarding credentials and all activity under your account.
 

2) Client Agreements

If you (or your employer) signed a separate service agreement/SOW/PO/BAA with MLT (a “Client Agreement”), that governs where it conflicts with these Terms.
 

3) Scheduling, Attendance, Completion

For live sessions, attend as scheduled or provide timely notice to reschedule per program policies. Certificates/CEUs (if applicable) may require attendance, coursework, and assessments.
 

4) Fees & Refunds

Fees are due as stated at checkout or in your Client Agreement/SOW. Payments are processed by third-party processors. Unless otherwise stated, fees are non-refundable once a cohort or service period begins. Late payments may incur fees and/or suspension.
 

5) Acceptable Use

You agree not to: interfere with security; attempt unauthorized access; upload malware; share credentials; submit PHI via public forms; record/redistribute sessions or materials without permission; or use the Services to violate law or third-party rights.
 

6) Intellectual Property; License

All course content, slides, recordings, assessments, documentation, logos, and software are MLT or its licensors’ IP. We grant a limited, non-exclusive, non-transferable license to access materials for your organization’s internal training during the program. No copying, resale, public posting, or derivative works without written permission.
 

7) Confidentiality

Each party will protect the other’s non-public Confidential Information (e.g., materials, audit findings, pricing, processes, client data) and use it only to perform under these Terms or a Client Agreement. PHI is governed by the BAA.
 

8) No Advice

Content is educational/operational guidance only—not medical, legal, compliance, reimbursement, or financial advice. You remain responsible for your organization’s decisions.
 

9) Disclaimers

THE SERVICES ARE PROVIDED “AS IS.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DON’T GUARANTEE SPECIFIC RESULTS.

10) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MLT (AND OUR OFFICERS/EMPLOYEES/CONTRACTORS) ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, COVER, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNTS YOU PAID FOR THE RELEVANT SERVICES IN THE 12 MONTHS BEFORE THE EVENT.
 

11) Indemnification

You will indemnify and hold MLT harmless from claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from your misuse of the Services, breach of these Terms, or violation of law/third-party rights.
 

12) Termination

We may suspend or terminate access for breach or non-payment. You may stop using the Services anytime. Sections on IP, confidentiality, disclaimers, limitation, indemnity, and governing law survive termination.
 

13) Governing Law; Venue

These Terms are governed by Florida law. The parties consent to exclusive jurisdiction and venue in the state and federal courts of Lee County, Florida.
 

14) Changes

We may modify the Services and update these Terms. Changes are effective when posted; continued use means acceptance.

15) Contact

Questions about these Terms or service issues: info@mltcoders.com or (239) 323-8725.